/* ============================================================
   Customer Hub — styles (Porsche edition)
   Brand tokens at the top, aligned with the Porsche Design System v3
   (designsystem.porsche.com): Porsche Next, black / white / greys,
   red reserved for semantic use (alerts, "not satisfied" paths).
   ============================================================ */

:root {
  --accent: hsl(357 78% 41%);        /* PDS notification-error (light): semantic red, alerts only */
  --accent-dark: hsl(357 78% 34%);
  --accent-on-dark: hsl(0 96.9% 62%);  /* PDS notification-error (dark) */
  --focus: #1a44ea;                     /* PDS state-focus */
  --ink: #000000;
  --ink-2: #151718;
  --ink-3: #262a2b;
  --text: #161717;
  --muted: #626669;
  --line: #e3e4e5;
  --line-dark: rgba(255,255,255,.14);
  --bg: #ffffff;
  --bg-alt: #f2f3f3;
  --green: hsl(115 77.5% 27.8%);        /* PDS notification-success (light) */
  --green-on-dark: hsl(157 84.9% 41.6%); /* PDS notification-success (dark) */
  --radius: 8px;
  --radius-sm: 6px;
  --shadow: 0 1px 2px rgba(0,0,0,.04), 0 6px 20px rgba(0,0,0,.05);
  --font: "Porsche Next", "Arial Narrow", Arial, sans-serif;   /* PDS font stack; weights 400 / 600 / 700 only, no thin, no italic */
}

/* Porsche Next, served from the official Porsche Design System CDN (latin subset). */
@font-face{font-family:"Porsche Next";font-style:normal;font-weight:400;src:url('https://cdn.ui.porsche.com/porsche-design-system/fonts/porsche-next-latin-regular.b8f1c20.woff2') format('woff2');font-display:swap}
@font-face{font-family:"Porsche Next";font-style:normal;font-weight:600;src:url('https://cdn.ui.porsche.com/porsche-design-system/fonts/porsche-next-latin-semi-bold.b5f6fca.woff2') format('woff2');font-display:swap}
@font-face{font-family:"Porsche Next";font-style:normal;font-weight:700;src:url('https://cdn.ui.porsche.com/porsche-design-system/fonts/porsche-next-latin-bold.0fbdc6d.woff2') format('woff2');font-display:swap}

* { box-sizing: border-box; }
:focus-visible { outline: 2px solid var(--focus); outline-offset: 2px; }
[hidden] { display: none !important; }
html { scroll-behavior: smooth; -webkit-text-size-adjust: 100%; }
body { margin: 0; font-family: var(--font); color: var(--text); background: var(--bg); line-height: 1.55; font-size: 16px; }
a { color: inherit; }
img { max-width: 100%; display: block; }
ul, ol { margin: 0; padding: 0; list-style: none; }
h1, h2, h3, p { margin: 0; }

.container { width: min(1080px, 100% - 2.5rem); margin: 0 auto; }
.container--narrow { max-width: 760px; }

/* ---------- Language bar ---------- */
.langbar { background: #fff; border-bottom: 1px solid var(--line); position: sticky; top: 0; z-index: 60; }
.langbar__inner { display: flex; align-items: center; justify-content: space-between; gap: 1rem; padding: .5rem 0; }
.langbar__prompt { font-size: .8rem; font-weight: 500; color: var(--muted); white-space: nowrap; letter-spacing: .01em; }
.langbar__buttons { display: flex; gap: .3rem; }
.langbtn {
  font: inherit; font-size: .8rem; font-weight: 600; cursor: pointer;
  padding: .4rem .8rem; border-radius: var(--radius-sm); border: 1px solid var(--line); background: #fff; color: var(--text);
  transition: background .15s, border-color .15s, color .15s;
}
.langbtn:hover { border-color: var(--text); }
.langbtn.is-active { background: var(--ink); border-color: var(--ink); color: #fff; }
.langbtn--footer { background: transparent; border-color: var(--line-dark); color: #fff; }
.langbtn--footer.is-active { background: #fff; border-color: #fff; color: var(--ink); }
.footer__langs { display: flex; justify-content: center; gap: .35rem; margin-bottom: 1rem; }

/* ---------- Hero ---------- */
.hero { background: linear-gradient(180deg, #0a0a0a 0%, #000 100%); color: #fff; padding: 0 0 2.75rem; border-bottom: 1px solid var(--line-dark); text-align: center; }

/* ---------- Top navigation + brand (shared by index.html and relation.html) ----------
   Porsche Design System: wordmark as the single brand identifier, centered, once per page. */
.topnav { display: flex; align-items: center; justify-content: space-between; gap: 1rem; min-height: 52px; padding: .5rem 0; border-bottom: 1px solid var(--line-dark); }
.topnav__link { display: inline-flex; align-items: center; gap: .35rem; color: #fff; text-decoration: none; font-size: .82rem; font-weight: 600; letter-spacing: .02em; opacity: .78; padding: .45rem 0; white-space: nowrap; transition: opacity .15s; }
.topnav__link:hover { opacity: 1; }
.topnav__ext { flex: none; opacity: .8; }
/* Dealer lockup (Porsche wordmark + « Centre Porsche Québec »): same file, same width, same position on every page. */
.brand { display: block; width: min(260px, 64vw); margin: 2rem auto 1.75rem; text-decoration: none; }
.brand img { width: 100%; height: auto; display: block; }
.sr-only { position: absolute; width: 1px; height: 1px; margin: -1px; padding: 0; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; border: 0; }
.topnav--light { border-bottom-color: var(--line); }
.topnav--light .topnav__link { color: var(--text); }
.hero__slogan { display: block; font-size: .72rem; font-weight: 600; letter-spacing: .18em; text-transform: uppercase; color: rgba(255,255,255,.7); margin-bottom: 1rem; }
.hero__title { font-size: clamp(1.1rem, 3vw, 1.5rem); font-weight: 400; letter-spacing: .06em; text-transform: uppercase; line-height: 1.1; opacity: .7; }
.hero__title-light { display: inline; }
.hero__tagline { margin: 1rem auto 0; font-size: 1.02rem; opacity: .72; max-width: 560px; font-weight: 400; }
.hero__cta { display: flex; flex-wrap: wrap; justify-content: center; gap: .6rem; margin-top: 1.6rem; }
.hero__vcard { margin-top: 1.25rem; display: flex; flex-direction: column; align-items: center; gap: .6rem; }
.hero__vcard-hint { font-size: .8rem; opacity: .55; max-width: 420px; }
.btn--vcard { background: transparent; border-color: var(--line-dark); color: #fff; }
.btn--vcard:hover { border-color: #fff; }
.title-accent { color: var(--muted); font-weight: 400; }
.status {
  display: inline-flex; align-items: center; gap: .5rem;
  font-size: .78rem; font-weight: 500; letter-spacing: .02em;
  border: 1px solid var(--line-dark); padding: .4rem .8rem; border-radius: 999px; white-space: nowrap;
}
.status__dot { width: 7px; height: 7px; border-radius: 50%; background: #8a8a92; }
.status--open .status__dot { background: var(--green-on-dark); box-shadow: 0 0 0 4px hsl(157 84.9% 41.6% / .2); }
.status--closed .status__dot { background: var(--accent-on-dark); }

/* ---------- Buttons ---------- */
.btn {
  display: inline-flex; align-items: center; justify-content: center; gap: .5rem;
  padding: .8rem 1.25rem; border-radius: var(--radius-sm); font-weight: 600; font-size: .92rem;
  text-decoration: none; border: 1px solid transparent; transition: transform .12s ease, background .15s ease, border-color .15s;
  cursor: pointer; letter-spacing: .005em;
}
.btn:active { transform: scale(.985); }
.btn--white { background: #fff; color: var(--ink); border-color: #fff; }
.btn--white:hover { background: #eaeaea; border-color: #eaeaea; }
.btn--dark { background: var(--ink); color: #fff; border-color: var(--ink); }
.btn--dark:hover { background: var(--ink-3); border-color: var(--ink-3); }
.btn--ghost { background: transparent; border-color: var(--line); color: var(--text); }
.btn--ghost:hover { border-color: var(--text); }
.btn--outline-light { background: transparent; border-color: rgba(255,255,255,.4); color: #fff; }
.btn--outline-light:hover { border-color: #fff; }
.btn-row { display: flex; flex-wrap: wrap; gap: .6rem; margin-top: 1rem; }
.btn-row--center { justify-content: center; margin-top: 1.75rem; }

/* ---------- Sections ---------- */
.section { padding: 3.25rem 0; }
.section--alt { background: var(--bg-alt); }
.section--dark { background: var(--ink); color: #fff; }
.section--ink { background: var(--ink-2); color: #fff; }
.section--escalate { background: var(--ink); color: #fff; text-align: center; border-top: 1px solid var(--line-dark); }
.section__title { font-size: clamp(1.35rem, 3vw, 1.85rem); font-weight: 600; letter-spacing: -.015em; margin-bottom: 1.25rem; }
.section__title--light { color: #fff; }
.section__intro { color: var(--muted); max-width: 640px; margin: -.5rem 0 1.5rem; }
.section__intro--light { color: rgba(255,255,255,.65); }
.eyebrow { font-size: .72rem; font-weight: 600; letter-spacing: .14em; text-transform: uppercase; color: var(--muted); margin-bottom: .5rem; }
.eyebrow--light { color: rgba(255,255,255,.6); }
.lead { font-size: 1.02rem; opacity: .8; max-width: 560px; margin-bottom: 1.5rem; font-weight: 400; }
.lead--light { margin: 0 auto 1.5rem; }
.grid-2 { display: grid; grid-template-columns: 1fr; gap: 2rem; }
.grid-2--center { align-items: center; }
@media (min-width: 820px) { .grid-2 { grid-template-columns: 1fr 1fr; gap: 3rem; } }

/* ---------- How was your visit (survey block) ---------- */
.section--survey { padding: 1.75rem 0 0; scroll-margin-top: 64px; }
.survey { border: 1px solid var(--line); border-radius: var(--radius); background: var(--bg); }
.survey[open] { border-color: var(--ink); border-width: 2px; }
.survey__summary { list-style: none; cursor: pointer; display: flex; justify-content: space-between; align-items: center; gap: 1rem; padding: 1.1rem 1.25rem; }
.survey__summary::-webkit-details-marker { display: none; }
.survey__summary .eyebrow { display: block; margin-bottom: .2rem; }
.survey__title { font-size: clamp(1.15rem, 2.6vw, 1.5rem); font-weight: 600; letter-spacing: -.015em; }
.survey__hint { flex: 0 0 auto; font-size: .78rem; color: var(--muted); display: inline-flex; align-items: center; gap: .4rem; white-space: nowrap; }
@media (max-width: 559px) { .survey__summary { flex-wrap: wrap; } .survey__hint { width: 100%; justify-content: flex-end; } }
.survey__hint::after { content: "+"; font-size: 1.2rem; color: var(--ink); line-height: 1; }
@media (max-width: 559px) { .survey__summary { flex-wrap: wrap; } .survey__hint { width: 100%; justify-content: flex-end; } }
.survey__hint::after { content: "–"; }
.survey__body { padding: 0 1.25rem 1.5rem; border-top: 1px solid var(--line); }
.survey__alert { margin: 1.25rem 0 0; background: var(--accent); color: #fff; border-radius: var(--radius); padding: 1.5rem 1.5rem 1.6rem; }
.survey__alertEyebrow { font-size: .72rem; font-weight: 600; letter-spacing: .14em; text-transform: uppercase; opacity: .85; margin-bottom: .4rem; }
.survey__alertTitle { font-size: clamp(1.3rem, 3vw, 1.75rem); font-weight: 600; letter-spacing: -.015em; line-height: 1.2; }
.survey__alertText { margin-top: .6rem; font-size: 1rem; max-width: 720px; opacity: .95; }
.survey__alert .btn-row { margin-top: 1rem; }
.survey__keys { display: grid; gap: .5rem; margin-top: 1.1rem; }
.survey__keys li { display: grid; grid-template-columns: 28px 1fr auto; gap: .75rem; align-items: center; background: rgba(255,255,255,.12); border: 1px solid rgba(255,255,255,.28); border-radius: var(--radius-sm); padding: .7rem .9rem; }
.survey__keyNum { width: 28px; height: 28px; border-radius: 50%; background: #fff; color: var(--accent); font-weight: 700; font-size: .85rem; display: grid; place-items: center; }
.survey__keyQ { font-weight: 500; font-size: .98rem; min-width: 0; overflow-wrap: anywhere; }
.survey__keys li { min-width: 0; }
.survey__keys li > * { min-width: 0; }
.survey__alert { overflow: hidden; }
.survey__keyA { font-weight: 700; font-size: .85rem; letter-spacing: .06em; text-transform: uppercase; background: #fff; color: var(--ink); padding: .35rem .7rem; border-radius: 4px; white-space: nowrap; }
@media (max-width: 559px) { .survey__keys li { grid-template-columns: 28px 1fr; } .survey__keyA { grid-column: 2; justify-self: start; } }
.survey__keyNote { margin-top: .8rem; font-size: .92rem; opacity: .9; }
.survey__prizeLine { margin-top: .6rem; font-size: 1rem; font-weight: 600; }
.survey__concern { margin-top: 1.25rem; padding-top: 1.1rem; border-top: 1px solid rgba(255,255,255,.35); }
.survey__concern h4 { font-size: 1.15rem; font-weight: 600; margin-bottom: .35rem; }
.survey__concern p { font-size: .95rem; opacity: .92; max-width: 720px; }
.btn--big { padding: .95rem 1.4rem; font-size: 1rem; }
.survey__impact { margin-top: 1.25rem; padding: 1.1rem 1.25rem; background: var(--bg-alt); border-radius: var(--radius); }
.survey__impactRows { display: grid; gap: .4rem; }
.survey__impactRow { display: grid; grid-template-columns: 96px 1fr; gap: .9rem; align-items: center; background: #fff; border: 1px solid var(--line); border-radius: var(--radius-sm); padding: .6rem .75rem; font-size: .92rem; }
.survey__impactScore { font-weight: 600; font-size: 1.05rem; text-align: center; padding: .35rem .4rem; border-radius: 4px; border: 1px solid var(--line); white-space: nowrap; }
.survey__impactRow--good .survey__impactScore { background: var(--ink); color: #fff; border-color: var(--ink); }
.survey__impactRow--bad .survey__impactScore { background: var(--accent); color: #fff; border-color: var(--accent); }
.survey__impactRow--bad { border-color: var(--accent); }
.survey__impactNote { margin-top: .8rem; font-size: .88rem; color: var(--muted); }
.survey__intro { padding-top: 1.25rem; font-size: 1.02rem; max-width: 720px; }
.survey__scale { display: flex; gap: 1.1rem; align-items: flex-start; margin-top: 1.25rem; padding: 1rem 1.1rem; background: var(--bg-alt); border-radius: var(--radius); }
.survey__scale h3 { font-size: .95rem; font-weight: 600; margin-bottom: .25rem; }
.survey__scale p { font-size: .9rem; color: var(--muted); }
.survey__scaleNums { flex: 0 0 auto; display: flex; gap: .3rem; }
.survey__scaleNums span { width: 34px; height: 34px; border-radius: 6px; display: grid; place-items: center; font-weight: 600; font-size: .95rem; border: 1px solid var(--line); background: #fff; color: var(--muted); }
.survey__scaleNums .is-good { background: var(--ink); color: #fff; border-color: var(--ink); }
.survey__scaleNums .is-bad { color: var(--accent); border-color: var(--accent); }
.survey__paths { display: grid; gap: 1rem; margin-top: 1.25rem; }
@media (min-width: 820px) { .survey__paths { grid-template-columns: 1fr 1fr; } .survey__path--concern[hidden] + *, .survey__paths > .survey__path--happy:only-child, .survey__paths:has(.survey__path--concern[hidden]) .survey__path--happy { grid-column: 1 / -1; } }
.survey__path { border: 1px solid var(--line); border-radius: var(--radius); padding: 1.25rem; }
.survey__path--happy { background: var(--ink); color: #fff; border-color: var(--ink); }
.survey__path--happy p { color: rgba(255,255,255,.75); }
.survey__path--happy .btn--ghost { border-color: rgba(255,255,255,.4); color: #fff; }
.survey__path--happy .btn--dark { background: #fff; color: var(--ink); border-color: #fff; }
.survey__path--concern { border-left: 3px solid var(--accent); }
.survey__path h3 { font-size: 1.1rem; font-weight: 600; margin-bottom: .4rem; }
.survey__path p { font-size: .93rem; color: var(--muted); }
.survey__prize { margin-top: .9rem; padding: .75rem .9rem; border: 1px solid rgba(255,255,255,.25); border-radius: var(--radius-sm); display: flex; flex-direction: column; gap: .15rem; }
.survey__prizeLead { font-size: .68rem; letter-spacing: .14em; text-transform: uppercase; color: rgba(255,255,255,.6); font-weight: 600; }
.survey__prize strong { font-weight: 600; font-size: 1rem; }
.survey__video { margin-top: 1.25rem; }
.survey__videoFrame { position: relative; aspect-ratio: 16 / 9; background: #000; border-radius: var(--radius); overflow: hidden; }
.survey__videoFrame iframe, .survey__videoFrame video { position: absolute; inset: 0; width: 100%; height: 100%; border: 0; }
.survey__more { display: grid; gap: 1.5rem; margin-top: 1.5rem; }
.survey__more--single { grid-template-columns: 1fr !important; }
@media (min-width: 820px) { .survey__more { grid-template-columns: 1fr 1fr; gap: 2.5rem; } }
.survey__h { font-size: .74rem; font-weight: 600; letter-spacing: .12em; text-transform: uppercase; color: var(--muted); margin-bottom: .6rem; }
.survey__checklist li { padding: .45rem 0; border-bottom: 1px solid var(--line); font-size: .92rem; display: flex; gap: .6rem; }
.survey__checklist li::before { content: ""; flex: 0 0 auto; width: 16px; height: 16px; margin-top: 3px; border: 1px solid var(--ink); border-radius: 3px; }
.survey__tips { display: grid; gap: .6rem; }
.survey__tip { display: flex; flex-direction: column; gap: .1rem; font-size: .9rem; }
.survey__tip strong { font-weight: 600; }
.survey__tip span { color: var(--muted); }
.btn--small { padding: .55rem .9rem; font-size: .85rem; }

/* ---------- Quick action tiles ---------- */
.tiles { display: grid; grid-template-columns: repeat(2, 1fr); gap: .75rem; }
@media (min-width: 720px) { .tiles { grid-template-columns: repeat(3, 1fr); gap: 1rem; } }
.tile {
  display: flex; flex-direction: column; gap: .6rem;
  padding: 1.1rem; border-radius: var(--radius); background: var(--bg);
  border: 1px solid var(--line); text-decoration: none;
  transition: transform .15s ease, border-color .15s ease, box-shadow .15s;
  min-height: 132px;
}
.tile:hover { transform: translateY(-2px); border-color: var(--ink); box-shadow: var(--shadow); }
.tile--primary { background: var(--ink); color: #fff; border-color: var(--ink); grid-column: span 2; }
@media (min-width: 720px) { .tile--primary { grid-column: span 1; } }
.tile--primary:hover { background: var(--ink-3); border-color: var(--ink-3); }
.tile__icon { width: 36px; height: 36px; border-radius: var(--radius-sm); display: grid; place-items: center; background: var(--bg-alt); color: var(--ink); }
.tile--primary .tile__icon { background: rgba(255,255,255,.12); color: #fff; }
.tile__icon svg { width: 20px; height: 20px; }
.tile__label { font-weight: 600; font-size: .95rem; line-height: 1.25; margin-top: auto; }
.tile__sub { font-size: .8rem; color: var(--muted); }
.tile--primary .tile__sub { color: rgba(255,255,255,.7); }

/* ---------- Privileges & invitations ---------- */
.privileges { display: grid; gap: 1rem; margin-bottom: 1.75rem; }
.privileges__group { font-size: .74rem; font-weight: 600; letter-spacing: .14em; text-transform: uppercase; color: rgba(255,255,255,.55); margin: 0 0 .75rem; padding-bottom: .5rem; border-bottom: 1px solid var(--line-dark); }
@media (min-width: 820px) { .privileges { grid-template-columns: repeat(2, 1fr); } }
.privilege { position: relative; background: #fff; color: var(--text); border-radius: var(--radius); padding: 1.35rem; display: flex; flex-direction: column; gap: .6rem; }
.privilege__head { display: flex; justify-content: space-between; align-items: center; gap: .5rem; }
.privilege__badge { font-size: .68rem; font-weight: 600; letter-spacing: .12em; text-transform: uppercase; color: var(--ink); border: 1px solid var(--ink); padding: .28rem .55rem; border-radius: 3px; }
.privilege__validity { font-size: .76rem; color: var(--muted); font-weight: 500; text-align: right; }
.privilege__title { font-size: 1.12rem; font-weight: 600; letter-spacing: -.01em; line-height: 1.25; }
.privilege__price { font-size: 1.7rem; font-weight: 600; letter-spacing: -.02em; line-height: 1; }
.privilege__unit { font-size: .85rem; font-weight: 400; color: var(--muted); letter-spacing: 0; }
.privilege__regular { font-size: 1rem; color: var(--muted); font-weight: 400; margin-left: .35rem; }
.privilege__text { font-size: .9rem; color: var(--muted); flex: 1; }
.privilege__actions { margin-top: .5rem; display: flex; gap: .5rem; flex-wrap: wrap; }
.privilege__actions .btn { flex: 1; }
.privilege--info { background: transparent; color: #fff; border: 1px solid var(--line-dark); }
.privilege--info .privilege__badge { color: #fff; border-color: rgba(255,255,255,.5); }
.privilege--info .privilege__text { color: rgba(255,255,255,.7); }
.privilege--info .privilege__validity { color: rgba(255,255,255,.55); }

/* ---------- Reviews ---------- */
.reviews { display: grid; gap: 1.5rem; background: var(--bg); border: 1px solid var(--line); border-radius: var(--radius); padding: 1.5rem; }
@media (min-width: 820px) { .reviews { grid-template-columns: 1.1fr 1fr; gap: 2.5rem; padding: 2rem; } }
.reviews__text { color: var(--muted); max-width: 520px; }
.reviews__actions { display: grid; gap: .6rem; align-content: start; }
.platforms { display: grid; gap: .6rem; }
.platform { display: flex; align-items: center; gap: .9rem; padding: .85rem 1rem; border: 1px solid var(--line); border-radius: var(--radius-sm); text-decoration: none; background: var(--bg); transition: border-color .15s, transform .12s; }
.platform:hover { border-color: var(--text); transform: translateY(-1px); }
.platform__icon { flex: 0 0 auto; width: 38px; height: 38px; border-radius: var(--radius-sm); display: grid; place-items: center; color: #fff; font-weight: 700; font-size: 1rem; }
.platform__icon--google { background: #fff; border: 1px solid var(--line); color: #4285f4; }
.platform__icon--facebook { background: #1877f2; }
.platform__icon--dealerrater { background: #f26d21; }
.platform__icon--default { background: var(--ink); }
.platform__label { font-weight: 600; font-size: .95rem; }
.platform__sub { font-size: .8rem; color: var(--muted); }
.platform::after { content: "→"; margin-left: auto; color: var(--muted); }
.btn--unhappy { background: var(--bg-alt); color: var(--text); border-color: var(--line); margin-top: .4rem; }
.btn--unhappy:hover { border-color: var(--text); }

/* ---------- Hours ---------- */
.hours { display: grid; gap: .75rem; }
.hours__dept { background: var(--bg); border: 1px solid var(--line); border-radius: var(--radius-sm); overflow: hidden; }
.hours__head { display: flex; justify-content: space-between; align-items: center; padding: .8rem 1rem; font-weight: 600; cursor: pointer; user-select: none; gap: 1rem; }
.hours__head small { font-weight: 500; color: var(--muted); font-size: .8rem; text-align: right; }
.hours__head small.is-open { color: var(--green); }
.hours__head small.is-closed { color: var(--accent); }
.hours__rows { border-top: 1px solid var(--line); padding: .5rem 1rem .75rem; display: none; }
.hours__dept.is-expanded .hours__rows { display: block; }
.hours__row { display: flex; justify-content: space-between; padding: .3rem 0; font-size: .92rem; }
.hours__row.is-today { font-weight: 600; }
.hours__row span:last-child { color: var(--muted); }
.hours__row.is-today span:last-child { color: var(--text); }

/* ---------- Cards ---------- */
.card { background: var(--bg); border: 1px solid var(--line); border-radius: var(--radius); padding: 1.5rem; }
.card__big { font-size: 1.2rem; font-weight: 600; }
.card__muted { color: var(--muted); }
.card__small { font-size: .85rem; color: var(--muted); margin-top: 1rem; }

/* ---------- Banner (all brands, unused here) ---------- */
.banner { display: flex; gap: 1.25rem; align-items: flex-start; background: var(--bg-alt); border-radius: var(--radius); padding: 1.5rem; border-left: 3px solid var(--ink); }
.banner__title { font-size: 1.2rem; font-weight: 600; margin-bottom: .35rem; }
.banner p { color: var(--muted); }

/* ---------- Perks (program) ---------- */
.perks { display: grid; gap: .6rem; }
.perks li { display: flex; gap: .75rem; align-items: flex-start; background: rgba(255,255,255,.05); border: 1px solid var(--line-dark); padding: .9rem 1rem; border-radius: var(--radius-sm); font-weight: 400; font-size: .95rem; }
.perks li::before { content: ""; flex: 0 0 auto; width: 18px; height: 18px; border-radius: 50%; background: #fff; margin-top: 3px;
  -webkit-mask: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='white' stroke-width='3' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='M20 6L9 17l-5-5'/%3E%3C/svg%3E") center/70% no-repeat, linear-gradient(#fff,#fff);
  -webkit-mask-composite: xor; mask-composite: exclude; }
.fineprint { font-size: .78rem; opacity: .55; margin-top: 1rem; }

/* ---------- Included in every visit ---------- */
.values { display: grid; grid-template-columns: repeat(2, 1fr); gap: .75rem; }
@media (min-width: 720px) { .values { grid-template-columns: repeat(3, 1fr); gap: 1rem; } }
.value { background: var(--bg); border: 1px solid var(--line); border-radius: var(--radius); padding: 1.1rem; border-top: 2px solid var(--ink); }
.value__label { font-weight: 600; font-size: 1rem; letter-spacing: -.01em; }
.value__sub { font-size: .84rem; color: var(--muted); margin-top: .25rem; }

/* ---------- Steps ---------- */
.steps { display: grid; gap: 1rem; counter-reset: step; }
@media (min-width: 720px) { .steps { grid-template-columns: repeat(5, 1fr); } .steps--compact { grid-template-columns: repeat(4, 1fr); } }
.steps li { position: relative; background: var(--bg); border: 1px solid var(--line); border-radius: var(--radius); padding: 1.25rem 1.1rem 1.1rem; counter-increment: step; }
.steps li::before { content: counter(step, decimal-leading-zero); display: block; font-size: .72rem; font-weight: 600; color: var(--muted); letter-spacing: .12em; margin-bottom: .6rem; }
.steps h3 { font-size: .98rem; font-weight: 600; margin-bottom: .35rem; }
.steps p { font-size: .86rem; color: var(--muted); }

/* ---------- Team ---------- */
.team { display: grid; gap: .6rem; }
@media (min-width: 720px) { .team { grid-template-columns: repeat(2, 1fr); } }
.team__row { display: flex; justify-content: space-between; align-items: center; gap: 1rem; background: var(--bg); border: 1px solid var(--line); border-radius: var(--radius-sm); padding: .9rem 1rem; }
.team__need { font-size: .74rem; text-transform: uppercase; letter-spacing: .1em; color: var(--muted); font-weight: 600; }
.team__name { font-weight: 600; margin-top: .15rem; }
.team__role { font-size: .84rem; color: var(--muted); }
.team__ext { flex: 0 0 auto; text-decoration: none; font-weight: 600; color: var(--ink); white-space: nowrap; border: 1px solid var(--line); border-radius: var(--radius-sm); padding: .45rem .8rem; font-size: .84rem; }
.team__ext:hover { border-color: var(--ink); }

/* ---------- Link groups ---------- */
.linkgroups { display: grid; gap: 1.25rem; }
@media (min-width: 720px) { .linkgroups { grid-template-columns: repeat(2, 1fr); } }
@media (min-width: 1000px) { .linkgroups { grid-template-columns: repeat(4, 1fr); } }
.linkgroup h3 { font-size: .74rem; font-weight: 600; text-transform: uppercase; letter-spacing: .12em; color: var(--muted); margin-bottom: .6rem; }
.linkgroup a { display: flex; justify-content: space-between; align-items: center; gap: .5rem; padding: .7rem .2rem; border-bottom: 1px solid var(--line); text-decoration: none; font-weight: 500; font-size: .93rem; }
.linkgroup a::after { content: "→"; color: var(--muted); transition: transform .15s; }
.linkgroup a:hover::after { transform: translateX(3px); color: var(--ink); }

/* ---------- FAQ ---------- */
.faq details { background: var(--bg); border: 1px solid var(--line); border-radius: var(--radius-sm); margin-bottom: .6rem; }
.faq summary { padding: 1rem 1.1rem; font-weight: 600; cursor: pointer; list-style: none; display: flex; justify-content: space-between; gap: 1rem; }
.faq summary::-webkit-details-marker { display: none; }
.faq summary::after { content: "+"; color: var(--ink); font-weight: 500; font-size: 1.2rem; line-height: 1; }
.faq details[open] summary::after { content: "–"; }
.faq .faq__a { padding: 0 1.1rem 1.1rem; color: var(--muted); font-size: .94rem; }

/* ---------- Escalation ---------- */
.contacts { display: grid; gap: .75rem; max-width: 860px; margin: 0 auto; }
@media (min-width: 720px) { .contacts { grid-template-columns: repeat(3, 1fr); } }
.contact { background: rgba(255,255,255,.05); border: 1px solid var(--line-dark); border-radius: var(--radius); padding: 1.1rem; text-align: left; }
.contact__role { font-size: .72rem; text-transform: uppercase; letter-spacing: .12em; opacity: .65; }
.contact__name { font-weight: 600; font-size: 1.05rem; margin: .2rem 0 .5rem; }
.contact a { display: block; font-size: .9rem; text-decoration: none; opacity: .9; }
.contact a:hover { text-decoration: underline; }

/* ---------- Footer ---------- */
.footer { background: var(--ink-2); color: rgba(255,255,255,.7); padding: 2.25rem 0; border-top: 1px solid var(--line-dark); }
.footer__inner { text-align: center; }
.footer__social { display: flex; justify-content: center; gap: .5rem; margin-bottom: 1rem; flex-wrap: wrap; }
.footer__social a { padding: .45rem .9rem; border-radius: var(--radius-sm); border: 1px solid var(--line-dark); text-decoration: none; font-size: .82rem; font-weight: 500; color: #fff; }
.footer__social a:hover { border-color: #fff; }
.footer__text { font-size: .86rem; }
.footer__text a { color: #fff; }
.footer__text--tiny { font-size: .74rem; opacity: .55; margin-top: .4rem; }
.footer__publisher { margin-top: .9rem; padding-top: .9rem; border-top: 1px solid var(--line-dark); opacity: .7; }

/* Mobile sticky bar */
.stickybar { position: fixed; bottom: 0; left: 0; right: 0; z-index: 50; display: flex; gap: .5rem; padding: .6rem .75rem calc(.6rem + env(safe-area-inset-bottom)); background: rgba(0,0,0,.92); backdrop-filter: blur(10px); border-top: 1px solid var(--line-dark); }
.stickybar .btn { flex: 1; padding: .75rem; font-size: .9rem; }
@media (min-width: 720px) { .stickybar { display: none; } }
body.has-stickybar { padding-bottom: 76px; }

@media (prefers-reduced-motion: reduce) { * { transition: none !important; scroll-behavior: auto !important; } }